Privacy Policy

Effective Date: 2025

1. Introduction

KV BETTER HOMES LLC (“Company,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including appointment confirmations, reminders, and promotional communications.

2. Information We Collect

We may collect the following types of personal information:

Contact Information (name, phone number, email address).

Appointment Information (date, time, and service requested).

Marketing Preferences (opt-in/opt-out status).

Technical Data (IP address, browser type, device information, cookies).

3. Use of Information

We use your information to:

Confirm and remind you of appointments.

Send promotional and marketing communications (if you have opted in).

Improve our services and user experience.

Comply with legal obligations.

4. Marketing Communications

By providing your phone number or email, you consent to receive appointment reminders and promotional offers.

You may opt out at any time by replying STOP to SMS or unsubscribing from emails.

Standard carrier charges may apply for SMS messages.

5. Data Sharing & Third Parties

We do not sell your personal information. We may share limited data with:

Service Providers (e.g., scheduling tools, SMS/email platforms, payment processors). Legal Authorities when required by law.

Business Transfers (if we merge, acquire, or sell assets).

All third parties are bound by confidentiality and data protection obligations.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. After this period, your data will be securely deleted or anonymized.

7. Data Security

We use industry-standard safeguards to protect your data, including encryption, secure servers, and restricted access. While we take reasonable measures, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access our services outside the United States, your information may be transferred, stored, and processed in the U.S. By using our services, you consent to this transfer, subject to applicable legal protections under GDPR.

9. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

Access your personal information.

Correct inaccurate data.

Delete your data (“Right to be Forgotten”).

Opt-out of marketing communications.

Data Portability (receive a copy of your data).

Non-Discrimination (you will not be denied service for exercising your rights).

To exercise your rights, contact us at [email protected]. or 321-321-2904

10. Updates to This Policy

We may update this Privacy Policy from time to time. Users will be notified via email or SMS before changes become effective. Continued use of our services after notification means you accept the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

KV BETTER HOMES LLC

Address:

Saint Clouds, FL

Phone:

(321) 321-2904

Email:

[email protected]